Irish Connexxion gathers and uses your information in accordance with the data protection acts 1988 -2003, the general data protection regulation (the “gdpr”) and any irish implementing legislation (“the applicable data protection legislation”). Please review our privacy statement for further details on how we use your information and your data protection rights.
The price listed on the website (the ‘price’) for Irish Connexxion products (the “products”) will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission the price for the products on the website is wrong.
we will endeavour to deliver the products to you within 3 working days of your account order within the island of ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those products. At the time of delivery you will be required to validly sign-off on the delivery of the products, after which time the products become your sole responsibility.
when you purchase online, you have a statutory right to return a product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period), this is extended to 14 days if you are located in the european union. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund (excluding return delivery cost). The product may also be returned for an exchange, but additional shipping charges will apply. If a product is damaged or faulty please contact us and we will organise a replacement or refund.
Merchandise purchased with us excluding sale items may be returned within 7 days for a full refund (excluding shipping costs) providing merchandise is returned in the same condition as sold, this is extended to 14 days if you are located in the european union. If merchandise is not returned in the same condition as sold full refunds will not be issued. Partial refunds or no refunds will be offered.
If you are unhappy with the products or services you have received from us please email us at info@irishconnexxion.ie or preferably use the “contact us” link at the bottom of this page. You can also submit your complaint to an online dispute resolution process operated by the european commission by clicking on this link.
the information contained in the website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
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